Surfmeter Client Analytics
Making video streaming experience measurable
Description
Get insights into playback performance and video streaming experience. We offer a unique customer experience metric for video streaming – the Mean Opinion Score, based on standardized technology.
Measure important streaming KPIs like startup time and stalling events, in addition to the overall experience score.
With our Surfmeter measurements, you will be able to both detect low-quality streaming sessions and improve the overall experience for all users.
With our Surfmeter measurements, you will be able to both detect low-quality streaming sessions and improve the overall experience for all users.
How it works
Our plugin seamlessly integrates into the Brightcove player (desktop-only at the moment) and measures what is happening during a streaming session. * The results on performance and quality are calculated immediately and gathered in our Analytics cloud. * The statistics are accessible via fully customizable dashboards, with reporting, aggregation, filtering, and alerting capabilities. Just add the Javascript-based plugin wherever you launch the Brightcove player.
Media
Support and Resources
Support for this integration is delivered by AVEQ. Please check out the Knowledge Base link for more details.
